Privacy Policy

Missouri Business Services, Inc. Website Privacy Policy

Last modified: March 9, 2020.

Missouri Business Services, Inc. (“MBS” or “we” or “us”) takes your privacy seriously and is sensitive to potential concerns about how we use the personal information we collect from and about you.

This Privacy Policy describes how we collect, use, process, and disclose personal information of consumers.  It applies both to your use of the MBS website ( (our “Website”) and any other ways in which you may interact with MBS, such as when you speak to us on the phone or send us written communications.  It also describes the choices available to you regarding our use of your personal information.  Information for California residents is also included within this policy.

This Privacy Policy is incorporated into our Terms of Use and therefore governs your use of our Website and all MBS services. By using our Website or any other MBS services, you accept the terms of this Privacy Policy. If you do not wish to do so, you should not use our Website or any other MBS services.

This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of our Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

If you have any questions about this Privacy Policy, contact us at

Information We Collect About You.

While using our Website and other MBS services, we may collect Personal Information about you.  The Personal Information collected depends on the type of interaction we have with you (such as calling or visiting our Website), the types of products or services you consider or purchase, and what information you choose to share with us.

As used in this Privacy Policy, Personal Information means information that relates, and is capable of being linked, to a particular person.  It does not include de-identified or aggregate information.

MBS may from time to time collect the following categories of information about you, some of which may be collected or maintained in a manner such that it can be considered Personal Information:

Identifiers: Examples of the types of identifiers that we may collect include names, email addresses, company names, postal addresses, telephone and fax numbers, online identifiers, Internet Protocol addresses (“IP addresses”), Social Security numbers and other information that is considered personal or personally identifiable information under applicable laws, rules or regulations.

Other types of information:  Examples of other types of information include employment, financial information including bank account, credit card and debit card numbers, and records and copies of your correspondence with us.  It also includes additional information provided to MBS directly by you, such as when you complete a questionnaire, answer a surveyor or consult with us. This category includes information identified as Personal Information in California Civil Code Section 1798.80(e) that is not otherwise categorized.

 Commercial information: Examples of the types of commercial information that MBS may collect includes records of businesses owned, products or services purchased, obtained, or considered from MBS or our partners, and other purchasing or consuming histories or tendencies.

Internet information: Examples of the types of internet or other electronic network activity information that MBS may collect includes your browsing history, search history, information about the device you are using to access our Website or applications, and information regarding your interaction with our Website, applications or advertisements, or those offered by our partners.  We may also collect information from visitors to our Website such as browser settings, operating systems, referring/exit pages, and clickstream data.  When we send you an email, MBS may also collect information, including about how you interact with that email.

Geolocation information: MBS may collect information about where a consumer resides or is otherwise located.

 Audio information: MBS may make audio recordings of calls with you.

 Where We Collect Information About You.

We receive information about you from several categories of sources, including as follows.

Consumers:  The vast majority of the information that MBS collects comes directly or indirectly from you.  Information that is collected directly from you is information that you provide when you complete a form online, use a chat feature, or speak to us on the phone.  We may also collect information indirectly about you when you interact with our Website, through the use of cookies and other tracking technologies.  Indirect collection is described in more detail in the section below called “How MBS Uses Cookies and Similar Technologies.”

Related Consumers: We may collect information about you from someone you know.  For instance, if you are an owner in a business that is formed through MBS, we may be given information about you in order to complete the formation.

Business Partners and Affiliates:  We may collect information about you from our business partners and affiliates.  An example of the type of information that we may receive from business partners and affiliates is information about the product you purchased from them after you indicated an interest in an offer that MBS presented to you.

Service Providers: We may collect information about you from our Service Providers.  As used in this Privacy Policy, Service Providers means entities that MBS contracted with to provide us with services to help operate our business.  An example of the type of information that we may receive from a Service Provider is information about whether any Legal Mail has been received as part of our Registered Agent services.  Service Providers may also assist us in collecting information both directly and indirectly from you.

Publicly/Commercially Available Information:  We may collect information related to you from publicly available sources of information, including government records and commercially available sources of consumer information.  Examples of the type of information we may collect from publicly available sources are whether your entity is in good standing with a Secretary of State or whether you have recently expressed interest in purchasing a product that MBS sells.

Unrelated Parties:  We may receive information related to you from people and entities with whom MBS does not have a direct relationship.  An example of the type of information that we may receive from unrelated third parties is documents that we receive on your behalf in our role as your Registered Agent.

How We Use the Information We Collect About You.

MBS uses the information that it has collected about you for the purposes listed below.  In some instances, we may combine information that we have collected from multiple sources in order to fulfill these purposes.

If, in the future, MBS wishes to use information about you in a manner that is not consistent with the purposes outlined below, we will seek your consent prior to the expanded use if and where we are legally required to do so.

Providing Products and Services:  MBS collects information for the purpose of providing products and services.  We may also use information to respond to inquiries from potential customers who are interested in learning more about our products and services.  Examples of the types of uses of consumer information for these purposes include producing and delivering documents purchased by consumers, administering our Website, and displaying content based on consumer preferences.

Marketing:  MBS collects information for use in marketing to current and prospective customers.  More information about how you can control the marketing you receive from MBS is located in the sections “How MBS Uses Cookies and Similar Technologies” and “How You Can Control The Information MBS May Have About You.”

Product and Service Development: MBS collects information for use in improving our existing products and services and developing new products and services.

Analytics:  MBS collects information for use in performing various types of analytics.  For example, MBS uses information to analyze how visitors interact with our Website, where visitors to our Website arrive from and exit to, and gaining insights into the types of consumers that may be interested in our products and services.  We may also use information to develop inferences from the information we collect regarding consumer preferences, characteristics, predispositions, behaviors, and attitudes.

Security:  MBS collects information for the purpose of ensuring that we maintain appropriate security over computer networks and our physical facilities.  We may also collect information for the purposes of detecting fraud or other suspicious activities.

Meeting Legal Requirements:  MBS collects information in order to meet our legal obligations.  These obligations may include satisfying screening requirements prior to assisting with entity formations, maintaining records as required in our role as Registered Agent, or responding to subpoenas for information.

Operational Purposes:  MBS collects information for use for our operational purposes, and the operational purposes of our service providers and business partners.  For instance, MBS may use information for maintaining our Website and other infrastructure, training and quality assurance, for conducting surveys, to promote our brand, and to use in connection with our relationships with service providers and business partners.

Sharing with Business Partners:  MBS collects information in order to provide business partners’ information in connection with consumers who have either expressed interest in hearing from the business partner or who have purchased a bundled product through MBS.

Financial Reporting:  MBS collects information for use in various types of financial reporting and other similar internal uses.  Examples of the types of financial reporting that MBS may use consumer information in connection with are internal budgets and projections.

Business Transfers: If MBS undertakes or is involved in any merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event, then we may sell, transfer or share some or all of our assets, including information related to you in connection with the transaction or in contemplation of the transaction (such as conducting due diligence).  If such an event occurs, your information may be treated like any other MBS asset and sold, transferred, or shared with third parties, or used in ways not contemplated or permitted under this Privacy Policy. In this case, you will be notified via email and/or a prominent notice on our site of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.

In addition to the purposes listed above, MBS may also use de-identified or aggregate data that is not capable of being linked to any individual consumer for additional purposes not listed above.

How We Share Your Information and Who We Share It With.

MBS can share information that we collect from or about you as follows.

Service Providers: MBS may share information about you with Service Providers who assist us with completing the business purposes outlined in the “How We Use the Information We Collect About You” section.  These companies are not authorized to use the information we share with them for any other purpose other than providing services to MBS or to you.

Business Partners and Affiliates: MBS may share information with business partners and affiliates in limited circumstances.  These include:

  • If you express interest in an offer made by a business partner, we may provide information about you in connection with the offer you have selected.  If you later decide to opt-out from allowing MBS to share your information with business partners for their marketing purposes, you may do so by contacting us at or (314) 942-6444. To the extent that MBS has already shared your information prior to your decision to opt-out, you may opt out from future marketing by contacting our business partners directly.
  • When you purchase a product or service from us that is bundled with a product or service offered by one of our business partners, we will share information about you with those business partners so that they can provide you with the product or services included with your purchase.  These companies are not authorized to use the information we share with them about you for their own marketing purposes without first asking for your permission.

Related Consumers: In limited circumstances, we may provide information about you to someone you know.  For instance, we may provide information connected to your account with MBS to your authorized contacts or others with responsibility for managing your Registered Agent customer business.

Government Entities:  MBS may share information about you with government entities in order to fulfill the products purchased by our customers.  Certain Personal Information becomes public record when documents are filed with the federal or state government, or with a court. For example, a corporation’s name, business address, and registered agent name become public information when its articles of incorporation are filed. A Secretary of State may publish this information to its website or provide this information to third parties for a fee. This Privacy Policy does not cover these or similar third-party actions.

Public Postings: MBS may publicly share information about you, such as by displaying the information on our Website or having the information published in publicly available media, in a limited number of circumstances.

  • We may share information publicly when it is necessary in order to fulfill a product or service that has been purchased by you.
  • We may display personal testimonials from you received through surveys on our Website or other marketing.  If you wish to update or delete your testimonial, you can contact us at
  • When you leave us reviews either on the MBS website, or on other publicly available websites, we may display these customer reviews on our Website.  If you provide a review that we display and wish to update or delete it, you can also contact us at  We will delete your review at your request or if, at our discretion, we choose not to update your review as requested.
  • When we collect publically available information, we may share that information on our Website.

Registered Agent Requests: If you designate a person or company other than MBS to serve as the registered agent for your business entity, MBS may provide your name and contact information to that party, if the designee requests.

Required by Law: MBS may disclose your information as required by law, such as in response to a subpoena, a lawful request by a public authority, including to meet national security or law enforcement requirements, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a legal request.

Related Parties: MBS may disclose or share your information with businesses controlling, controlled by, or under common control with MBS. If MBS is merged, acquired, or sold, or if some or all of our assets or equity are transferred, we may disclose or transfer consumer data in connection with the associated transactions.

In addition to the circumstances listed above, MBS may also share de-identified or aggregate data that is not capable of being linked to any individual consumer with additional entities not listed above.

How MBS Uses Cookies and Similar Technologies.

MBS uses internet technologies to collect information about you.  These include the following.

Cookies.  MBS and its partners may use the standard cookie feature of major browser applications and third-party service providers, including Google Analytics features (Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager Integration and Google Analytics Demographics and Interest Reporting), or employ internally developed cookies and tracking codes, that allow MBS to store a small piece of data on a visitor’s computer, or any other device a visitor uses to access our Website, about his or her visit to our Website or use of other plug-ins exchanging information with MBS.  We may use similar technologies, such as JavaScripts or ETags, to analyze trends, administer our Website, track users’ movements around our Website, and to gather demographic information about our user base as a whole.    You can remove persistent cookies by following directions provided in your Internet browser’s “help” directory.  If you reject cookies, you may still use our Website, but your ability to use some areas of our Website, such order forms, will be limited. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on.  For more information on the privacy practices of Google, please visit the Google Privacy Terms web page:

Web Beacons.  We may employ a software technology called clear gifs (a.k.a. web beacons), that could help us track referrals from our partners and affiliates and better manage content on our Website.  Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users.  In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence.

Third Party Tracking.  The use of tracking technologies by our service providers, technology partners or other third party assets (such as social media links) on our Website is not covered by our Privacy Policy.  These third parties may use cookies, clear gifs, images, and scripts to help them better manage their content on our Website.   We do not have access or control over these technologies.

Partner and Affiliate Tracking. Our partners and affiliates, including Google Analytics, may use cookies and web beacons to collect information about your activities on our Website to provide you targeted advertising based upon your interests. This means that these partners and affiliates may show our ads on sites across the Internet based upon your previous visits to our Website. Together with our partners and affiliates, we may use these cookies and web beacons to report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to your visits to our Website.

Third Party Links.

Third-Party Websites. MBS may maintain links to other websites and other websites may maintain links to our Website. This Privacy Policy applies only to  and not to other websites accessible from MBS or that you use to access MBS, each of which may have privacy policies materially different from this Privacy Policy.  If you visit other websites, MBS is not responsible for the privacy practices or content of those sites. It is your responsibility to review the privacy policies of non-MBS websites to confirm that you understand and agree with them.

Social Media Widgets. Our Website may include social media features, such as the Facebook “like” button and widgets, such as the “Share this” button or interactive mini-programs that run on our Website. These features may collect your IP address, which page you are visiting on our Website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy policy of the company providing it.

How You Can Control The Information MBS May Have About You.

If you are a resident of California, please review the section “Information for California Residents” for more information about your rights.

Confirmation of Possession of Information Related to You.  Upon a verified request, and subject to the privacy interests of others and technical limitations, MBS will provide you with information about whether we hold any information related to you. At MBS’s sole discretion, unless otherwise required by law, we may in some instances correct or delete information upon a verified request.  Please note, however, that in certain circumstances we may be required by law to retain your Personal Information, or may need to retain your Personal Information in order to continue providing a product or service to you or another customer. If you would like to submit a request about your data, you may do so by emailing us at or by calling us at (314) 942-6444.  After you submit the request, you will be asked to verify your email address and may also be asked to provide additional information in order to verify your identity.

User and Authorized Contact Access to Order Information. MBS will give you, or anyone listed as an authorized contact for your account, information about your order. This may include information about the nature and status of your order, information you provided to process your order, payment information, and contact information. If you want someone to have access to your order, you must list him or her as an authorized contact or they may not obtain information. You can confirm who or change who is listed as an authorized contact in your MBS account. We may send a confirmation email to your authorized contact(s), alerting them that they have been added or removed as an authorized contact. For some products, we may provide information about your order to other individuals named in the order.

User Access to and Ability to Update Personal Information through Your Account. You may visit your personal account profile in your MBS Account at

Opting Out of Email.  We may send promotional emails and newsletters from time to time to consumers who have provided us with their email address or whose email addresses we have obtained through other sources.  You can opt-out of promotional communications by using the “Unsubscribe” link and following the unsubscribe instructions in an email you receive from us or by emailing us at  We may also send service-related or transactional communications, which are not promotional.  Generally, you may not opt-out of these communications.  If you do not wish to receive service-related communications, you may terminate your account by contacting us at or (314) 942-6444.

Data Retention. We will retain your information for as long as needed to provide you services or as we might elect to enforce our agreements.  MBS may maintain some or all of this data in its archives even after it has been removed from our Website as we determine to be appropriate.

Data Security.

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Payment transactions will be processed by a third-party payment processor.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Website.

You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes

Information for California Residents.

If you are a resident of California, this section provides information regarding your rights, and MBS’s responsibilities, regarding your Personal Information.

California law allows California residents, upon a verifiable consumer request, to request that a business that collects consumers’ Personal Information give consumers access to certain information.  This includes the specific pieces and categories of Personal Information that the business has collected about the consumer, the categories of sources for that information, the business or commercial purposes for collecting the information, and the categories of third parties with which the information was shared.

California residents also have the right to submit a request for deletion of information under certain circumstances.  This is not an absolute right and, in some circumstances, MBS may decline to delete the information, such as when MBS has an on-going business relationship with you, when we have a continued need to use the information for purposes outlined in this Privacy Policy, or when we are legally required to retain the information.

Consistent with California law, if you choose to exercise your rights, we will not charge you different prices or provide different quality of services unless those differences are related to your information.

How to Submit a Request for Access to Information or Deletion of Information

If you would like to submit a request about your data, you can do submitting  a request by emailing or by calling us at (314) 942-6444.

After you submit the request you will be asked to verify your email address and may also be asked to provide additional information in order to verify your identity, including potentially providing a declaration under penalty of perjury.  MBS will attempt to verify your identity by asking for information that correlates with the information that we have previously collected about you.  Where this is not possible, MBS may request you submit additional information for verification, such as proof of residency or redacted government-issued identification.  Please note that consistent with California law, we will be unable to satisfy your request until we have verified your identity.

You may also designate an authorized agent to make a request on your behalf. In order to designate an authorized agent to make a request on your behalf, you must provide MBS with written permission for the agent to make the request on your behalf or provide us with an executed power of attorney.  You will also be required to submit your valid government issued-identification, and the authorized agent’s valid government-issued identification.

Children Under the Age of 16.

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any information to or on our Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on our Website or through any of its features, register or open an account on our Website, place any orders or make any purchases through our Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at

Changes To This Policy.

We may update this Privacy Policy. If we make any material changes, a notice will be posted on this page along with the updated Privacy Policy prior to the change becoming effective. We encourage you to review this page periodically for the latest information on our Privacy Policy and practices.

If you have any questions regarding our Privacy Policy, please contact us on the information below.

Mailing Address

Attn: Privacy Team
9666 Olive Boulevard, Suite 690

St. Louis, MO 63132

(314) 942-6444